May 2000 Versatel Telecom
Senior Network Architect
Principal area of responsibility: Develop and document and handover to operation new IP services to be delivered as standard product to multiple customers and pre-sales support for multiple IP products.
Skills: IP, BGP, MPLS, VPN, OSPF, EIGRP, IPSEC, ISDN, Ciscoworks, E-health, firewall-PIX, QOS, etc.
Platform: Cisco 800 to 12000 router plus VPN concentrator, PIX and switches. Juniper M/T series design and configuration.
September 1999 Symantec
Platinum Technical Support
Principal area of responsibility: Corporate system administrator support and software implementation. Support for Norton Anti-virus (Server, workstation, firewall, Email and gateway), PC any-where and Ghost product.
August 1998 NCR EMEA
Second Level Technical support
Principal area of responsibility: Deployment of French and Spanish tech support which involved travelling for knowledge transfer. Windows OS support and network troubleshooting of LAN, remote access using PPP and some basic routing issue. Also managing a team of eight support engineers.
Education - CV - Computer X - Links